ET Owner Survey ET Owner Survey Contact InformationName First Last Address Line 1 Address Line 2 City State Zip Code* Controller Brand* Date of Installation* Water HistoryHow many years have you resided at this address?0-1234+Have you made any major landscape changes in the previous three years? Yes No Installed new irrigation system Retrofitted irrigation system Increased size of irrigation system Decreased size of irrigation system Increased irrigation areae.g. decreased xeriscape Decreased irrigation areae.g. installed pool or water garden Installation and SetupWho installed the controller? Myself Contractor How difficult was the controller to install?EasySomewhat easyUnsureSomewhat difficultDifficultWho programmed the controller? Myself Contractor How difficult was the controller to program?EasySomewhat easyUnsureSomewhat difficultDifficultDid the controller need to be re-programmed or have its program adjusted? Yes No Please describe the problem you were having.How has your water bill changed since the installation of the ET controller?IncreasedNo changeDecreasedUnknownHow has the appearance of your landscape changed since the installation of the ET controller?Major improvementSome improvementNo changeSome declineMajor declinePlease rate the following reasons you chose to install an ET controller...Saving WaterVery importantSomewhat importantUnsureSomewhat unimportantVery unimportantSaving MoneyVery importantSomewhat importantUnsureSomewhat unimportantVery unimportantConvenienceVery importantSomewhat importantUnsureSomewhat unimportantVery unimportantWas the ET controller free? Yes No Other ET Controller PerformanceHow effective was the ET controller in saving water?Very GoodGoodAdequatePoorVery PoorHow effective was the ET controller in saving you money?Very GoodGoodAdequatePoorVery PoorHow would you describe the overall convenience of the ET controller?Very GoodGoodAdequatePoorVery PoorHow would you describe the overall performance of the ET controller?Very GoodGoodAdequatePoorVery PoorDid your controller ever have communication/updating difficulties?FrequentlyOccasionallyA few timesOnce or twiceNeverDid your controller ever stop working for no apparent reason?FrequentlyOccasionallyA few timesOnce or twiceNeverWould you recommend an ET controller to a friend or neighbor? Yes No What do you like best about the ET controller?What do you like least about the ET controller? Δ